F & Q

Frequently Asked Questions (FAQ)

Q: Do I get access to the game itself when I purchase an account?

• A: No, when you purchase an account from us, you are buying access to the account only, not the game itself. You will need to have or acquire the game separately to use the account.

Q: Should I read the product description before making a purchase?

• A: Yes, absolutely! We strongly encourage all our customers to carefully read the product description before making a purchase. This ensures that you are fully aware of what you are buying and helps avoid any misunderstandings about the account features and capabilities.

Q: Can I ask questions or make enquiries before purchasing an account?

• A: Definitely! We welcome any questions or enquiries you may have before making a purchase. It's important to us that you feel confident and informed about your decision. Feel free to contact us with your questions, and we'll be happy to provide all the information you need.

Q: Do you offer refunds?

• A: We offer refunds, but only under specific circumstances. If your situation meets our refund criteria, we will process the refund accordingly. These criteria include issues like account inaccessibility or significant discrepancies between the account description and its actual features. Please refer to our Refund Policy for detailed information.

Q: What should I do if I encounter issues with my account after purchase?

• A: If you face any issues with your account after purchase, please contact us immediately. We are committed to providing excellent post-purchase support and will do our best to resolve your issue in a timely and satisfactory manner.